Customer Feedback Meeting Template
Gather customer feedback and steer the product in the right direction with this customer feedback meeting template for Sales and Customer Success teams.
What’s inside this Customer Feedback Meeting Template:
1 🎯 Objective
What exactly is the goal of this gathering? Do you wish to concentrate on one feature of the product in particular?
2 📁 Use-cases
How well does our product meet the needs of the consumer on a scale of 1 to 10?
3 🤩 Favourite features
What are the current favourites of the customers’ features and benefits?
4 💪 Areas for improvement
What can we do to improve our customers’ experience? What would our product look like if the consumer changed it?
5 ✨ If you had a magic wand…
Were there any feature requests from the customer? From here, you can turn this list into tickets for the respective teams.
6 ✅ Next steps
What came out of this meeting?