Welcome to Issue 11 of the Manager TLDR – the best in management, carefully curated by Fellow.app.

This week we’re talking about strategic decisions, peer feedback, and “Manager Voltrons”.

✋ 5 Strategies to give feedback to your coworkers (with real-life examples) – Fellow Blog

TLDR: The thought of giving constructive feedback to a coworker can be nerve-wracking. But providing feedback in an honest and helpful way can help you establish yourself as a better colleague and leader. Here are three of the five strategies:

  • Practice what you’re going to say.
  • Make it about the actions, not the person.
  • Back up your feedback with examples.

🤖 When your manager isn’t supporting you, build a Voltron – Lara Hogan

TLDR: Your manager has multiple objectives and responsibilities, and is still growing and learning, just like you. But there are plenty of people out there whom you can meet and lean on to find the variety of support that you need. As you grow your “Manager Voltron”, be on the lookout for people who:

  • Push you out of your comfort zone.
  • Have different levels of experience than you.
  • Are good at the things that you’re terrible at.
     

🤔 How a Head of Customer Success gathers information to make strategic decisions – Fellow Blog

TLDR: How can leaders get better at making strategic decisions? According to John Gleeson (Head of CS at KeepTruckin), the answer is: ask better questions. As a manager of managers, John gathers qualitative information from a variety of sources:

  • 1-on-1s and Team meetings
  • Skip-level meetings
  • Surveys / Open-ended questions

🔁 Advice for new managers – Angela Riggs

TLDR: Becoming a manager is more than just a promotion from being an individual contributor (IC) – it’s a separate career path and it requires a different way of working. Here are some of our favorite takeaways from Angela Riggs’ viral tweet:

  • Never say “let’s chat” with no warning or no agenda.
  • Redefine success for yourself (productivity is no longer easy to quantify).
  • Find people to bounce ideas off of, troubleshoot challenges, and celebrate wins.

The Weekly Dose for Managers

In this week’s episode, we share the 3-Step Career Conversation Framework that led to a 10-point increase in employee engagement scores at Google 🚀:

  • Step 1: Life story
  • Step 2: Dreams and aspirations
  • Step 3: 18-month action plan

And that’s it for this week! 

As always, feel free to forward to fellow leaders and managers who may find this useful. You can also follow us on Twitter and LinkedIn to continue learning 🤓.

Thanks for being part of our manager community!