The customer: Meet Hubspot
HubSpot is a CRM platform with all the software, integrations, and resources you need to connect marketing, sales, content management, and customer service.
The challenge: Streamline one-on-one meetings in the Sales department.
HubSpot, a software company known for its focus on helping businesses attract, engage, and delight customers, wanted to streamline their one-on-one meetings in the Sales department.
Sarah is a Senior Sales Manager for the Corporate segment at HubSpot – responsible for driving net new business and growing existing accounts. Sarah leads one of 14 teams within the segment and has 7 direct reports.
Sarah expressed that the processes and tools her team use before Fellow was disorganized and labor-intensive. HubSpot’s sales team wanted to have a more efficient and structured approach to their meetings, and that’s when they decided to try Fellow.app.
The solution: Customizing one-on-one meeting templates
After using Fellow for a while, Sarah discovered that she could customize her one-on-one meeting templates and align them with her direct report’s segment focus and regular topics of discussion. As a result, her reps are held accountable in one-on-one meetings.
Some of the biggest changes from the previous way of running one-on-ones has been the consistency around how the time is spent, what they’re going to discuss, and the expectations of the role of the rep in these meetings.
When we asked Sarah, how has Fellow impacted the efficiency of your team’s sales process, she responded by saying:
Yes, Fellow is a meeting management tool that helps you and your team become more meeting efficient, but it’s much more than that. When everyone is responsible for running productive meetings at the organization, it changes the way people work together. Communication is more open and easy to track, and everyone is held accountable for their work.
Results: Effective one-on-one meetings that keep on top of important deals and professional growth 🎉
Sarah believes that effective one-on-one meetings are essential – not just to keep on-top of important deals, but also for professional growth.
When asked about the difference of running one-on-one meetings before and after using Fellow, Sarah responded with:
When asked about the difference of running one-on-one meetings before and after using Fellow, Sarah responded with:
Fellow allows managers to be more thoughtful about one-on-one meetings with their direct reports and helps managers become better leaders by uncovering the important topics of discussion.
Along with running more efficient meetings and building trusting relationships with direct reports, Fellow also saves leaders valuable time.
HubSpot’s Senior Sales Manager, Sarah, streamlined her team’s one-on-one meetings with Fellow.app, which allowed for structured templates and prep work, resulting in increased efficiency, accountability, and better meeting outcomes.