Zendesk

Overview

By bridging Fellow with Zendesk through Zapier, teams ensure customer conversations and internal follow-ups never diverge, speeding response times and improving support outcomes.

How it works

Set up a Zap so that a new Zendesk ticket spawns a Fellow action item, or a completed task in Fellow updates the ticket. Any trigger-action pair can be configured, allowing context and status to sync automatically between meeting notes and support workflows.

Benefits

Support reps walk into each interaction with full context, incidents resolve faster, and campaign or feature feedback gathered in meetings feeds directly into the Zendesk queue, no manual re-entry required.