Upwork suggests that 36.2 million Americans will be fully remote workers by 2025, up from 16.8 million people before the COVID-19 pandemic. With more work being done remotely, more meetings are shifting online as well, to tools like Zoom, Google Meet, and more.
While many teams agree that working from home has allowed them to work more productively, some may also feel uncertainty regarding how remote-first meetings can still allow meeting hosts to analyze body language, receive post-meeting feedback, maintain meeting engagement, and better prepare for future meetings. Essentially, how do you know the meeting still went well?
The answer? Ask your participants!
- What are post-meeting survey questions?
- Why should you ask post-meeting survey questions?
- How to ask post-meeting survey questions using Fellow
- 20 post-meeting survey questions to try
What are post-meeting survey questions?
Post-meeting survey questions are follow-up queries about how a meeting went. These questions can ask about almost anything and everything, from event planning and execution to discussion topic choices, time management, presenter selection, participant engagement, meeting format, and more. For the best results, meeting hosts can ask their participants a mix of multiple-choice and open-ended (free text) questions to gain data-driven insights while also allowing participants to freely express their thoughts and feelings in their responses.
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Why should you ask post-meeting survey questions?
Following a meeting, survey questions are a great way to help understand the value that your meeting brought to your participants. Regularly integrating post-meeting survey questions can help you gain clear insights on what works well for meeting formats, what topics are most engaging, and what else your participants are looking for in a meeting. If you’re practicing being a data-driven organization (that is, making all your decisions based on cold, hard data) then this is also a great way to get a hold of more powerful internal data!
How to ask post-meeting survey questions using Fellow
Fellow has an integration to directly give and receive feedback on previous meetings right in the tool. Regularly exchanging feedback about meetings is an ideal way for teams to remain aligned and enables meeting hosts to better prepare in the future. One of the first ways to ask for post-meeting feedback through the Fellow tool is to click on the “More Actions” button, then choose “Ask for Feedback” from the dropdown that appears. This will open a form pre-populated with your meeting attendees’ information, and allows you to add both close-ended and open-ended questions to those participants.
20 post-meeting survey questions to try
1Multiple-choice or poll questions
- “What parts of this meeting did you enjoy?” This is a select-multiple. Also, you could duplicate this question and ask “What parts did you not enjoy?” Some examples of poll categories include:
- Meeting format
- Content and talking points
- Ability for participants to engage and ask questions
- Presenter knowledge
- Time management
- Date or time of day that the meeting was held
- “Who was your favourite presenter?” This question is ideal if you had multiple presentations, such as a webinar or guest speaker event. Alternatively, you could ask which presentation was preferred. This is a multiple-choice out of all options available.
- “Do you feel like you are better informed on [topic]?” If you’re running anything like a sales training session or webinar, this question can help understand if the content you provided was actually valuable to the participants (that is, did they get what they needed from the presentation?) Usually just a “yes” or “no” answer works here.
- “On a scale of 1-10, how engaged did you feel in the meeting?” While not all meetings require every attendee to be engaged in asking questions or discussing the topic at hand, it’s still important that the topics are interesting enough for attendees to feel interested in actively listening to the conversation.
- “On a scale of 1-10, how relevant were the topics of this meeting to the purpose?” All meetings should have a clear goal and purpose. Having a meeting agenda helps us align the actual meeting conversations to this purpose. However, sometimes we can get off track or spend more time than planned on topics that aren’t directly related to our purpose. This question aims to see if your participants felt like you were on the right track or not.
- “Would you like to receive a recording of the meeting?” If the presentation was more mundane or had less crucial information, or if your company doesn’t typically record meetings, this might be worth asking. Some participants may be interested in receiving a link to the recording for reviewing sales training, recalling action items, or reflecting on the discussion at a later date.
- “Would you recommend a friend or colleague to attend a [Your Company] webinar in the future?” While some other topics also poke at the idea of how much value the participant gained from the meeting, this “yes” or “no” question seeks to see if the participant views your company as a thought leader or topic expert overall. If a participant is willing to recommend your company to a friend, then you’ve built a great channel!
- “Do you feel like you have a clear set of action items or takeaways from this meeting?” Almost all meetings will provide the attendees with a set of action items to work on following the call. This “yes” or “no” question is also particularly helpful for one-on-one meetings or project management planning sessions where it’s vital that attendees are crystal clear on their upcoming responsibilities.
- “What is your ideal time of day for future meetings?” While this can also be posed as an open-ended question, you can also simplify the process by providing poll categories such as “before 10 am,” “between 10 am – 12 pm,” etc. Suggesting specific time periods may be useful to your attendees rather than asking “morning” and “afternoon,” as the meaning can sometimes vary. When asking about preferred meeting times, also ensure you know your attendees’ local time zones.
- “What is your preferred communication channel for follow-up discussions?” Not every meeting is going to need a follow-up meeting. It’s okay for an attendee to prefer to have follow-up discussions over alternative channels such as email, Slack, telephone, or even in person. List a few options that might work well, as well as an “other” option in case they have a different preference.
- “What topics would you like to learn more about in the future?” This is a fantastic open-ended question to pose to your meeting attendees, especially after an event such as a sales training session, thought leadership webinar, or town hall. Understanding what is top-of-mind for your audience will help you create more meaningful, engaging topics in the future.
- “Do you have a recommended speaker that you would like to discuss this topic with?” This is a follow-up to the previous question. If someone has a certain topic in mind, they may also know someone who has some information on it. There might even be a thought leadership expert who can act as a guest speaker in your next meeting. Alternatively, there may already be an internal person with knowledge of the topic.
- “Do you have any recommendations for productivity tools that could improve the meeting function?” Especially when working across multiple organizations, teams may employ various tools to make their meetings more efficient. Identifying the tools that work best earlier on in your collaboration phases will make meetings much more manageable.
- “Do you have any additional guests who need to be invited to the next meeting?” Encourage participants to let you know in advance if there will be additional guests who need an invite for the next meeting. This helps the meeting host plan and share resources ahead of the event.
- “Do you have suggestions for how to improve participation in the meeting?” From the attendees’ point of view, they may feel like there are specific obstacles that are preventing them from engaging in the meeting. Of course, these obstacles can be hard to see without asking, so this question is quite important for understanding attendees’ perspectives!
- “What is one icebreaker that you recommend?” If you’re frequently running team onboarding meetings or working with new clients, this can be a fun question to add into the mix! It will help you to learn new ways to engage with people based on what icebreakers they’ve had positive experiences with in the past.
- “What is one thing you saw in another meeting that you would be interested to incorporate into one of our future meetings?” An important part of a growing organization is learning from each other and maximizing what works best. If someone saw something great, try practicing it in your next meeting to see if it will work well for you too.
- “How do you think this meeting has prepared us to hit our goals?” While this question can also be framed a bit differently for a multiple-choice question, there is a possibility for a lot of variety in the answers. This question works well as a follow-up both in one-on-one meetings and team meetings to gauge meeting performance.
- “What would you do differently in the next meeting?” This is an open-ended question to see if the attendees have any insight on time management, meeting format, or other elements of the meeting that may not have been covered in another question. Ideally, the respondent can provide tactical steps on how to make the next meeting even better.
- “Do you have any other comments, questions, concerns, or feedback? Is there anyone this feedback is directed to?” Lastly, this is a generic question to catch any thoughts or feelings that have not yet been acknowledged directly. In some cases, you may add the follow-up question about to whom questions should be directed in case there were many stakeholders or presenters in attendance.
Meetings can be full of discussions and planning, so it can be hard to reflect on the success of the meeting while you’re actually running it. Practice sending post-meeting survey questions to your attendees through Fellow’s “Ask for Feedback” feature to let attendees reflect and offer feedback on how to make the next meeting even better!