Why The World Needs Human-First Leaders and a Handbook-First Mentality

Manager TLDR – Issue 27

Tips for New Managers

Good morning, fellow managers and leaders ☕️

Today’s issue is packed with management wisdom and reminders to be human-centric leaders. Here’s my favourite quote from Nick Mehta’s article:

“The bottom line is that we want to treat all of our stakeholders as human beings first. And we strive to create an environment for everyone to bring their whole human selves to work.”

I hope you enjoy the articles and podcast episodes we curated for you this week.


Before we move to the usual programming, we have one quick question for you: is there a meeting template you’d like to use or learn more about? We’re working on a *brand new* meeting templates library and would love to add all your requests and suggestions. (It could be a template from a specific type of meeting, company, or person!)

Let me know by replying to this email! 📩


Now, here are this week’s hand-picked tips to help you on your journey to becoming a great leader:

🤝 The world needs human-first CEOs, not war-time CEOs (7 min read) | Nick Mehta 

TLDR: Venture Capitalist Ben Horowitz famously shared the “Peacetime CEO / Wartime CEO” model in his book, The Hard Thing About Hard Things

In this article, Nick Mehta (CEO at Gainsight) argues that the war metaphor can be problematic, as it gives CEOs an excuse to forget that business is still fundamentally about leading human beings. Here are our top three takeaways from the article:

🌎 Work from anywhere: Shopify and Gitlab on a digital by default future (13 min read + videos) | Fellow Blog

TLDR: The world is changing and companies like Shopify are changing with it. Earlier this year, the e-commerce giant announced its transition to a Digital by Default model, allowing its 5,000+ employees to work from home indefinitely. Gitlab, on the other hand, has been an all-remote company since its inception. 

We interviewed Mark Bergen (Head of Revenue at Shopify Plus) and Darren Murph (Head of Remote at Gitlab) to get their tips and best practices for remote leaders and managers:

🌲 Seeking the roots (8 min read) | Julie Zhuo 

TLDR: Understanding people’s roots and the reasoning behind their decisions is an essential skill for leaders. As Julie Zhuo (author of The Making of a Manager) argues in this article, you must ask the right questions to understand what makes people behave in the way they do today. Here are some questions you can ask to understand your team’s (and your own) roots:

💡 10 Expert tips for new (and aspiring) managers (10 min read) | Fellow Blog 

TLDR: If you’re on your way to becoming a manager or have just become one, you’re in the right place. To support you in your new managerial endeavours, we asked a panel of experts from companies like Intercom, Unbounce, Square (and more!) for their most valuable advice and tips for new managers. Here are three of their ten tips:


🎙 New on the Supermanagers podcast


And that’s it for today. I hope that the content we curated inspires you to continue growing as a leader! 🌱

If you enjoyed that, please share the newsletter with others. Share this newsletter on Twitter.

Thanks for being part of our community,

Manuela and The Fellow.app Team

P.S. This week, we launched Fellow’s mobile and desktop apps, which will allow you to add talking points to agendas instantly so that you never forget to discuss something important with your team! 📲