Weekly technology operations review overview

What is a technology operations review? 

A technology operations review is a strategic review of the current state of your business that aims to assess the sustainability of your current and planned IT infrastructure and systems as they relate to the strategic growth of your business. As such, these meetings should be held amongst IT professionals on a weekly basis. 

An IT operations team is responsible for many functions, including improving technology, solving active problems, and proactively enhancing or iterating upon existing company systems. Typically, the responsibilities of these individuals include overseeing daily technology-based operations in an office or establishment, providing technical support to both employees and clients, addressing technology-based issues or concerns, and performing corrective measures quickly and efficiently. 

Your operations team carries a great deal of responsibility on their shoulders which is why hosting effective weekly technology operations review meetings is so important. Creating a regular cadence and hosting these meetings on the same day every week will ensure all teammates are organized and prepared for each meeting. The length of your meeting will largely depend on what you have to cover during the meeting. Creating a thorough meeting agenda that encompasses all relevant talking points will help ensure you choose the perfect meeting length.  

The benefits of hosting effective weekly technology operations review meetings include, but aren’t limited to: 

• Optimizing technology planning and execution
• Identifying problem areas and their underlying causes 
• Conducting an impartial assessment of control systems
• Aligning your IT plan with business goals and objectives
• Assessing compliance within your organizational objectives 
• Unearthing opportunities that may increase profit and reduce costs
• Developing a baseline for IT services and systems that can be used for future projects

How to use a weekly technology operations review agenda template 

The key to hosting an excellent weekly technology operations review meeting is preparing beforehand.

If you don’t take the time to prepare before your meeting, you run the risk of running over time or hosting an ineffective meeting. Preparing beforehand will not only ensure you’re prepared as the host, but will also ensure all attendees know exactly what to expect from the meeting. To quote Justin Rosenstein directly,

“When leaders know how to lead great meetings, there’s less time wasted and less frustration. We have more energy to do the work that matters, realize our full potential, and do great things.” 

Part of preparing for the meeting involves sourcing a stellar weekly technology operations review template that can be customized to accommodate your needs. With Fellow, you can simply select a prebuilt template with recommended talking points, customize it to suit your needs, and bring it to life with your team during your next weekly technology operations review meeting. Fellow makes it possible for you to drive productivity before, during, and after every meeting. 

What’s inside this Weekly Technology Operations Review Template:

Weekly technology operations review meetings provide an excellent opportunity to conduct a thorough overview of your organization’s technological health as it relates to the strategic growth of your business. Our weekly technology operations review template will provide you with everything you need to conduct effective operational meetings. This template includes three sections: uptime and downtime, system latency, future themes, and action items.

1 Uptime and Downtime

This section of the meeting agenda should be used to review weekly tickets on uptime and downtime. Reviewing your tickets weekly will ensure your team is kept on track and your sprint runs accordingly. Failing to check in on your tickets may result in missed action items or deadlines. 

Review weekly tickets on uptime and downtime.

• Uptime
• Downtime

2 System Latency

Review system latency.

This section of the meeting agenda should be used to discuss latency or more specifically, how much time it takes for one data packet to travel from one designated point to another. Reviewing your system latency will help you identify whether or not you have a low latency (which is ideal).

3Security Vulnerabilities

Discussion on security vulnerabilities.

This section of the meeting agenda should be used to discuss any security vulnerabilities that may be plaguing your organization. Taking a proactive stance and reviewing security vulnerabilities in advance will help ensure your organization is set up for success should your security be compromised in any way.