Grain’s Bi-Weekly Customer Alignment Meeting Agenda Template
Get this templateBring together customer-facing teams and product teams to hear the voice of the customer.
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Grain’s Bi-Weekly Customer Alignment Meeting
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Grain’s Bi-Weekly Customer Alignment Meeting Agenda Template
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What’s inside Grain’s Bi-Weekly Customer Alignment Meeting Agenda Template:
1🤝 Set the tone [5 min]
Review the themes for today’s meeting and get initial thoughts from the Product, Engineering, and Design teams.
2🎬 Voice the customer story [35 min]
Watch the Voice of the Customer Story (compilation of short clips grouped by themes of feedback from customer meetings) as a team and discuss the requests and feedback as a team.
- Customer Feedback Theme #1 (10 minutes)
- Customer Feedback Theme #2 (10 minutes)
- Customer Feedback Theme #3 (10 minutes)
- Customer Testimonials (5 minutes)
3✅ Next steps [5 min]
Agree on action items and assign them to different teams to tackle in the next product cycle.
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