What’s inside Grain’s Bi-Weekly Customer Alignment Meeting Agenda Template:
1🤝 Set the tone [5 min]
Review the themes for today’s meeting and get initial thoughts from the Product, Engineering, and Design teams.
2🎬 Voice the customer story [35 min]
Watch the Voice of the Customer Story (compilation of short clips grouped by themes of feedback from customer meetings) as a team and discuss the requests and feedback as a team.
- Customer Feedback Theme #1 (10 minutes)
- Customer Feedback Theme #2 (10 minutes)
- Customer Feedback Theme #3 (10 minutes)
- Customer Testimonials (5 minutes)
3✅ Next steps [5 min]
Agree on action items and assign them to different teams to tackle in the next product cycle.